Lakshya

Product & Delivery · Chapter 1 of 8

Prioritisation that survives contact

Frameworks produce rankings, not decisions. This is about the three things that actually determine what ships.

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Every product manager can describe RICE or MoSCoW. Almost none of the difficulty is in the scoring — anyone can move a reach estimate to change the ranking, and pretending the framework decided hides who actually decided. The difficulty is in three things the framework does not touch.

First: what is the business actually measured on this year

Not the mission statement — the number the executive team reports upward. Nearly every prioritisation argument is a disagreement about that, conducted without anyone naming it. Once it is explicit, a surprising number of contested items resolve themselves, because it becomes obvious which ones cannot move it.

Second: what is the constraint

Is the business constrained by demand (we cannot sell it), delivery (we cannot build it fast enough) or retention (we lose them after we sell it)? A forty-item backlog will contain plausible work for all three, and only one of them is your quarter. Building beautifully against the wrong constraint is the most expensive mistake available to a product manager, and it is invisible at the time.

Third: how much capacity actually exists

A QUARTER OF ENGINEERING CAPACITY, BEFORE ANYONE PRIORITISES ANYTHING what the roadmap assumes 100% available for the things we chose what is actually available support & escalations keeping the lights on migration what you actually get to prioritise — about 38% Prioritising the visible half against a forty-item backlog is the wrong exercise. The conversation worth having is about the half nobody is looking at — because that is where the capacity went, and reducing it is usually cheaper than winning an argument about the roadmap.
Roughly half of a typical quarter is spoken for before anyone prioritises anything. Support escalations, operational work and migrations somebody already committed to. Prioritising the visible half against a long backlog is the wrong exercise — the conversation worth having is about the invisible half, because reducing it buys more than winning any roadmap argument.

What a decision looks like, as opposed to a ranking

Three things, each with what it is meant to move, plus an explicit not doing list. The second half is what makes it a decision; a ranked list of forty items is a ranked list of forty items.

And state which of the three you expect to be wrong about, and how you would find out by mid-quarter rather than at the end. A roadmap with no falsification point is a forecast dressed as a plan.

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